Delivery policy

Get the best Online Grocery

The purchase behaviour has changed and it has changed for the best. Skip the queue and step into the new era of purchasing. K&K offers the best shopping experience online. Associating with the top online supermarket enables you to experience certain perks. Our delivery network is widely connected. Offering the best online grocery, we promote healthy eating habits. The company undertakes delivery all over UK.

 

Proceeding to successful checkout, you can pick a delivery slot at your convenience. Delivery slots can be chosen within the delivery hours, namely, 09:00 hours to 17:00 hours, 6 days a week from Monday through Saturday. Book the best online grocery and get it delivered to your doorstep.

 

We would like to mention that, since slots have got maximum capacity it is always advised to book in advance. For every order placed after 15:00 hours, you are only allowed to choose delivery slots from the next working day onwards.

 

For further enquires, feel free to chat with us at +44 7438083349 or [email protected]

Returns policy

Thank you for shopping with the top online supermarket!

We are committed to providing you with the best online grocery each time you shop with us. During the delivery, you are required to confirm the quality, packaging, and physical condition of the delivered item(s) in the presence of our delivery agent. Under any unfortunate circumstance of dissatisfaction with the delivered products, you are entitled to receive an immediate refund or replacement of item(s). Provided the item(s) must satisfy any of the following conditions:

 

  1. Damaged/decayed/seal broken/ past its expiry date
  2. Item(s) missing
  3. Wrong item(s) delivered
  4. Any damage caused during shipping

Being your responsible online supermarket, we have imposed a structured and streamlined approach to the return policy. The eligible amount would be refunded to you through the same mode of payment used at the time of purchase within 7 business days from the date of delivery.

 

If you are totally satisfied with the delivered products, you are requested to sign off the delivery note. Please notice that any request for replacement or refund shall be invalid once the delivery note is signed by you.